Privacy Policy & Terms and Conditions
Effective Date: 3/8/2025
Welcome to Resilient Meals (“we,” “our,” or “us”). By using our website and services, you agree to the following terms and conditions and our privacy practices.
1. Information We Collect
- Personal Information: When you place an order, sign up for an account, or contact us, we may collect your name, email, phone number, billing/shipping address, and payment details.
- Non-Personal Information: We collect data like your IP address, browser type, and website usage through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer support
- Improve our website and services
- Send updates, promotions, and relevant content (you can opt out anytime)
3. How We Protect Your Information
We use secure technologies and follow industry best practices to protect your personal information. However, no online transmission is 100% secure, and you share information at your own risk.
4. Third-Party Services
We may use third-party services (e.g., payment processors, delivery partners) that collect or process your data to complete transactions. These providers have their own privacy policies.
5. Your Rights & Choices
- You can update or delete your account information by logging into your profile.
- You can opt out of marketing emails by clicking “unsubscribe” in our emails.
- You can disable cookies in your browser settings.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
1. Use of Our Services
By using our website, you agree to comply with these terms. You may not use our services for any illegal or unauthorized purpose.
2. Orders & Payments
- All orders must be paid in full before processing.
- We reserve the right to refuse or cancel any order at our discretion.
- Discounts and promotions are subject to change without notice.
3. Refunds & Cancellations
- Due to the nature of our products, all sales are final.
- If there is an issue with your order, contact us within 24 hours of delivery for resolution.
4. Subscription Services
- Subscriptions can be canceled or modified at any time before the next billing cycle.
- No refunds will be issued for unused portions of a subscription.
5. Intellectual Property
All content on this site, including text, images, and logos, is the property of Resilient Meals and may not be used or reproduced without permission.
6. Limitation of Liability
Resilient Meals is not responsible for any allergic reactions, dietary issues, or damages arising from the use of our products. Customers are responsible for reviewing ingredient lists and consulting a healthcare professional if necessary.
7. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any changes.
8. Contact Us
For any questions regarding this policy, contact us at [email protected].
By using our website, you acknowledge that you have read, understood, and agree to our Privacy Policy and Terms and Conditions.